28 October
From “The Human Condition: A User’s Manual,” by
Arnold Kunst
For God’s sake learn to listen. You’ll do more good
than you realize because the person – ANY person! - on the other end of the
conversation has not been heard enough. Say, ‘how are you?’ and mean it.
Say/ask clarifying things only. Don’t ever accuse, or threaten, or judge.
Ever.
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